Every HVAC Call Answered
Every Opportunity Protected
When customers lose heating or cooling, they usually hire the first qualified company that answers. AlexAnswers provides professional 24/7 call coverage for HVAC contractors, capturing every opportunity while following your dispatch procedures.
24/7/365 Call Coverage
Emergency Call Dispatch
Appointment Scheduling
Lead Capture
AlexAnswers Built for HVAC Contractors
No-Cooling Calls
No-Heat Calls
Emergency Repairs
Maintenance Appointments
New System Estimates
Commercial Service Requests
New Installations
Membership Plan Calls
Why HVAC Contractors Choose AlexAnswers
24/7/365 Call Coverage
Never miss an emergency repair or new service opportunity, day or night.
Appointment Scheduling
We schedule maintenance, service, and estimate appointments based on your procedures.
Emergency Call Handling
Urgent calls are prioritized and escalated according to your dispatch process.
AlexAnswers
24/7 pricing for contractors
$235
Up to 200 Minutes
$2.25 per additional minute
- Small Receptionist Teams
- Technical Support
- Weekend Answering Included
- HIPAA Compliance Available
- Self-Managed Integrations
- Unlimited FAQs
AlexAnswers Virtual Assistant Packages
Core Features:
- 24/7 Live Answering for Service Calls
- Emergency Call Intake & Escalation
- Appointment Scheduling & Dispatch Support
- New Lead Capture for Estimates & Service Requests
- Customer Follow-Up & Message Relay
- CRM Updates, Job Notes & Call Documentation
- After-Hours, Weekend & Holiday Coverage
- Overflow Support During Busy Seasons
- Technician Communication & On-Call Notifications
- Quote Requests, Cancellations & Rescheduling
- Billing, Collections & Payment Reminder Support
- Back-Office Support for Growing Contractor Teams
Keep your technicians working while AlexAnswers covers your phones!
Let our real U.S.-based virtual assistants answer every call using your company name and your procedures.
Let's Connect
Tell us about your business. We’ll help you find the right answering solution for your needs.
Office Hours: Monday to Friday
8:00 am - 5:00 pm EST
We typically respond within one business day.